Stetson Executive Network Profile
Director, Field Sales Operations
Area of Expertise
Big Company Challenges, Creating a Fertile Culture for Innovation
Helen Vaughan – Director, Field Sales Operations at CVS Health
Helen Vaughan is a Director of Field Sales Operation at CVS Health. She leads the business unit by delivering seasoned experience in sales operations and managing a diverse employee workforce.
In her current role, Helen’s genuine style of leadership and hands-on management exemplifies her experience in creating and building partnerships across functional lines and working collaboratively with all sales distribution channels.
Helen began her career 30+ years ago holding numerous leadership positions within Aetna. Throughout her career, she has developed a unique blend of leadership in strategic operations, performance management and team building skill set. She holds deep knowledge of service operations and masters the ability to direct teams for health sales, medical financial risk assessment, broker/customer service and health administration.
Helen has executed various initiatives including the migration of health plans to new platforms, rollout/implementation of Accountable Care Organizations, and internal/external continuing education credit programs.
Her tenure is a true reflection of her ability to grow with the company, collaborate, deliver and succeed in every one of her positions.
Helen holds a Bachelor of Science degree with a concentration in Business Administration and holds a Life, Health & Var Annuity insurance license.